Responsible Gambling

BetOle, as a socially responsible company, cares about its players and actively participates in raising awareness of responsible gambling.

We encourage and advise all our players to treat gambling primarily as entertainment, to wager only money they can afford, and to set financial limits for this purpose.

To prevent and actively combat gambling addiction, BetOle allows its players to independently set deposit, betting, and loss limits on their BetOle account at any time. Players can always limit deposit amounts, total bets placed, and losses on a daily, weekly, or monthly basis.

If you need assistance in setting or changing limits on your BetOle account, please contact our customer support.

Individuals under the age of 18 are strictly prohibited from gambling on BetOle.ba, as specified by the law on games of chance.

As a precautionary measure, BetOle implements various verification checks to prevent minors from gambling via BetOle.ba.

Accordingly, BetOle reserves the right to request document verification from any user registered on BetOle.ba and retains the right to block an account until satisfactory proof is provided.

Gambling as a Problem

1. Never gamble beyond the amount of money you have previously set aside.
2. Regardless of whether you are winning or losing, always stop gambling once you reach the amount you initially allocated for betting.
3. Never gamble if you feel that gambling is financially exhausting you. If your family and friends express concerns about your behavior, you may have a problem.
4. Never gamble with money intended for other expenses.
5. Do not gamble with borrowed money.
6. If you notice that you are gambling to relieve stress, be aware that this is a problem.
7. Do not use gambling as a way to overcome negative emotions.
8. Do not let gambling interfere with your professional and social activities.
9. If you find yourself gambling frequently, take a break.
10. If you feel that you have lost control over your gambling, seek help from a professional counseling center.
11. Do not let your gambling behavior control you.

A person addicted to gambling spends a lot of time gambling and loses significant amounts of money. Such a person negatively impacts others, weakens and breaks connections with family and friends. Neglecting all other interests and responsibilities, the person feels unable to control their behavior, often losing self-respect and developing feelings of guilt. In some cases, a gambling addict may also become aggressive when losing large amounts of money.

If you recognize yourself, even partially, in this behavior or if you have violated one or more of the above guidelines, we encourage you to reconsider your gambling habits. Seek help from the Special Hospital for Addiction Treatment. Your anonymity is guaranteed!

UNIVERSITY CLINICAL CENTER OF THE REPUBLIC OF SRPSKA
Ul. Mačvanska 17, Banja Luka